Business Process Outsourcing

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In recent years, the Business Process Outsourcing (BPO) industry has become vital to the economy – it is recognized as one of the key driving forces for growth and employment in the Philippines, providing as many as 1 million jobs locally and contributing around $18 billion to the country's dollar earnings in 2014.*

AIG offers tailored options to suit the needs of different BPO companies, allowing them to weather the unexpected and sustain their growth. We provide insurance for familiar risks like natural disasters, but we are also unique in the Philippine marketplace in providing innovative solutions for emerging risks like cyber risk, complex professional liabilities, and network interruption.

Our in-depth understanding of BPO exposures stems from first-hand knowledge of BPO’s, with an insurance practice team who are leaders in the industry and from our own global network of shared services centers. AIG operates two captive shared services centers based in Manila and is one of the top-30 BPO companies in the country. At AIG, we know the BPO industry and can help you with a wide range of insurance solutions specifically for your business model.

* Information Technology and Business Process Association of the Philippines (IBPAP)