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In recent years, the Business Process Outsourcing (BPO) industry has become vital to the economy – it is recognized as one of the key driving forces for growth and employment in the Philippines, providing as many as 1 million jobs locally and contributing around $18 billion to the country's dollar earnings in 2014.*

AIG offers tailored options to suit the needs of different BPO companies, allowing them to weather the unexpected and sustain their growth. We provide insurance for familiar risks like natural disasters, but we are also unique in the Philippine marketplace in providing innovative solutions for emerging risks like cyber risk, complex professional liabilities, and network interruption.

Our in-depth understanding of BPO exposures stems from first-hand knowledge of BPO’s, with an insurance practice team who are leaders in the industry and from our own global network of shared services centers. AIG operates two captive shared services centers based in Manila and is one of the top-30 BPO companies in the country. At AIG, we know the BPO industry and can help you with a wide range of insurance solutions specifically for your business model.

* Information Technology and Business Process Association of the Philippines (IBPAP)

Products and Services for the Business Process Outsourcing Industry

Comprehensive General Liability

This cover is designed to address the costs of the Insured’s legal liability arising out of accidents, injuries, and property damage sustained by third parties. Companies of different sizes and industries need sound liability coverage against these traditional exposures.

Directors and Officers

Directors and Officers has two lines of products: CorporateGuard Premiere, which covers mid to large-sized private and publicly-listed companies, insuring claims against D&Os for alleged breach of duty, neglect, misstatements, errors or omissions. The second one is PrivateEdge, designed for private companies that offer solution for potential liability resulting from action and inaction of the directors and officers, and the employment practice they implement.

Professional Liability

Covers professionals for their legal liability arising from their expert advice or errors and omissions on the services they provide. Certain types of claims made against them by third parties under civil law. It provides financial coverage to meet the costs of defending legal actions and payable damages.

Property Terrorism

We offer market-leading insurance solutions to cover financial losses arising from an incident at your property caused by acts of terrorism. Coverage can be customized to meet the distinct needs of the business. Business interruption cover can also be included.

Cyber Insurance

This is a specially designed solution which addresses the liability of companies arising from data protection laws, the management of personal data, and the consequence of losing corporate information.

Employers' Liability

Pays on behalf of the Insured, all sums which the Insured shall become legally obligated to pay as damages because of bodily injury caused by an accident or disease, including death of the Insured’s employee arising out of and in the course of employment.

Property All-Risk

This policy provides you with coverage for your property against loss or damage caused by fire and lightning, and allied perils such as earthquake, typhoon, flood, falling aircraft, impact damage, volcanic eruption, riot, strike and malicious damage. Additional covers may be added to meet the needs of the business. There is an option to include Machinery Breakdown cover, Electronic Equipment Insurance cover, and Business Interruption in this policy.