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OFFICE MOVE NOTICE

Please be informed that effective December 11, 2017,
AIG Philippines Insurance will be moving to our new office at:                           

                           30th Floor Philam Life Tower
                           8767 Paseo de Roxas,
                           Makati City, Philippines

Rest assured that there will be no interruption to our services as we transition to our new office.
 

General Inquiries

We’d love to hear from you! For any inquiries about purchasing, renewing or making a claim on an AIG policy, just give us a call or drop us a line and we will be more than happy to assist you.

Office Address

30th Floor Philam Life Tower
8767 Paseo de Roxas,
Makati City, 1226
Philippines


Customer hotline:       +63 2 878 5400
Office trunk line:         +63 2 815 3000
                         
General inquiries:       callcenter.phl@aig.com  
Customer concerns:    wecare.phl@aig.com

Insurance Solutions Inquiries

Insurance Solutions - Business

For further information about our Business Insurance solutions, kindly reach us at these numbers:

 

Construction/Energy                                             

 + 63 2 878 5413

Property                                                                 

 + 63 2 878 5412

Marine                                                                  

 + 63 2 878 5563

Financial Lines                                                              

 + 63 2 878 5571

Casualty/Environmental                                              

 + 63 2 878 5410

Client & Broker Engagement

 + 63 2 878 5419

        

 

 

Insurance Solutions - Personal

We would like to advise everyone that effective July 31 2017,  AIG will no longer offer Consumer insurance in the Philippines, particularly: Personal Accident, Travel, Supplemental Health, Lifestyle, and Extended Warranty.

We are committed to provide all our customers in the country, as well as our agents and brokers with a high level of service throughout the term of their policies. Our Insureds will continue to receive full policy servicing and claims support for the remaining period of their policy. For questions, you can contact us at the number below:

 

Customer Hotline                                             

     + 63 2 878 5400

 

 

 

 

 

 

 

 

 

 

Claims Inquiries

For any business-related claims, please contact your insurance broker who will be able to assist you. Below are email addresses should you need to submit business-related and individual-related claims documents:  

 

Business (all lines)                                         

AIGPHL_CommercialClaims@aig.com

Individual Claims                                          

aigphl-consumerclaims@aig.com

 

If you would prefer to speak to someone at AIG, you can contact us directly at the following numbers:

 

Construction/Energy /Property              

+ 63 2 878 5455

Marine                                                     

+ 63 2 878 5460

Financial Lines                                           

+ 63 2 878 5462

Casualty/Environmental                               

+ 63 2 878 5456

24-hour Emergency Assistance

AIG Travel Asia Pacific (ATAP) is AIG's wholly-owned emergency assistance provider and is available to help our customers 24 hours a day, 365 days a year. In case of travel-related emergencies, you may call collect the ATAP hotline anytime from anywhere in the world.

ATAP  +632  878 1280 (Philippines);

           + 60 3 27725672 (Malaysia)

Careers

AIG offers you world-class opportunities in a broad range of disciplines. From underwriters, claims examiners and engineers — to professionals in the finance, legal, IT, and communications fields. When you work for AIG, you’ll receive the training, leadership and the support you need to take you where you want to go. And with offices around the world, a career at AIG could take you just about anywhere.

For HR concerns or inquiries about working for AIG, please contact:
 

Feedback

At AIG, we strive to provide you with the highest possible standard of service at all times. Should you have any concerns or complaints you may contact us at:

 

 

 

wecare.phl@aig.com

+63 2 815 3000 loc 5432 or 5564

Media

For media inquiries and interviews, please reach out to our Corporate Communications team, and we’ll be happy to assist you.