Last Updated: July 26, 2018
If you have any questions about our use of your Personal Data you can e-mail: firstname.lastname@example.org
You may also reach out to our:
Data Privacy Officer
30th Floor, Philam Life Tower, 8767 Paseo de Roxas, Makati City, Philippines 1226
Tel +63 2 8153000 | AIGPHLRiskCompliance@aig.com
Personal Data That We Collect
“Personal Information” is information that identifies and relates to you or other individuals (such as your dependents). “Sensitive Personal Information” refers to personal information (i) about your race, ethnic origin, marital status, age, color, and religious, philosophical or political affiliations; (ii) about your health, education, genetic or sexual life of a person, or to any proceeding for any offense committed or alleged to have been committed by such individual, the disposal of such proceedings, or the sentence of any court in such proceedings; (iii) issued by government agencies peculiar to you which includes, but is not limited to, social security numbers, previous or current health records, licenses or its denials, suspension or revocation, and tax returns; and (iv) specifically established by an executive order or an act of Congress of the Philippines to be kept classified. In this Site, we shall refer to all types of personal information as “Personal Data”.
Depending on your relationship with us (for example, as a consumer policyholder; non-policyholder insured or claimant; witness; commercial broker or appointed representative; or other person relating to our business), Personal Data collected about you and your dependents may include:
Our overriding principle is only to collect any of the above Personal Data which we believe to be relevant and required to understand your insurance needs, to conduct our business and to provide better customer service and products. In this respect, the particular purposes for which Personal Data may be collected and used by AIG Philippines and AIG Affiliates are as follows:
Due to the global nature of our business, for the purposes set out above we may transfer Personal Data to parties located in other countries (including the United States and other countries that have a different data protection regime than is found in the country where you are based). For example, we may transfer Personal Data in order to process international travel insurance claims and provide emergency medical assistance services when you are abroad. We may transfer information internationally to our group companies, service providers, business partners and governmental or public authorities.
AIG Philippines may make Personal Data available to:
Personal Data may also be shared by you, on message boards, chat, profile pages and blogs, and other services on the Site to which you are able to post information and materials. Please note that any information you post or disclose through these services will become public information, and may be available to visitors to the Site and to the general public. We urge you to be very careful when deciding to disclose your Personal Data, or any other information, on the Site.
AIG Philippines will take appropriate technical, physical, legal and organizational measures, which are consistent with applicable privacy and data security laws. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any Personal Data you might have with us has been compromised), please immediately notify us. (See the “Who to Contact About Your PersonalData” section above.)
When AIG Philippines provides Personal Data to a service provider, the service provider will be selected carefully and required to use appropriate measures to protect the confidentiality and security of the Personal Data.
We will provide you with regular opportunities to tell us your marketing preferences, including in our communications to you. You can also contact us by e-mail at email@example.com or by writing to AIG Philippines Insurance Inc. 30th Floor, Philam Life Tower, 8767 Paseo de Roxas, Makati City 1226, Philippines to tell us your marketing preferences and to opt-out.
If you no longer want to receive marketing-related e-mails from AIG Philippines on a going-forward basis, you may opt-out of receiving these marketing-related emails by clicking on the link to “unsubscribe” provided in each e-mail or by contacting us at the above addresses.
We aim to comply with your opt-out request(s) within a reasonable time period. Please note that if you opt-out as described above, we will not be able to remove your Personal Data from the databases of third parties with whom we have already shared your Personal Data (i.e., to those to whom we have already provided your Personal Data as of the date on which we respond to your opt-out request). Please also note that if you do opt-out of receiving marketing communications from us, we may still send you other important administrative communications from which you cannot opt-out.
As the Data Subject, you have the right to access, correct, or object to the processing of your Personal Data, or request for the deletion or suppression of your Personal Data subject to any limitation imposed by the Data Privacy Act of 2012 and its Implementing Rules and Regulations. In case your Personal Data is processed by electronic means and in a structured and commonly use format, you have the right to data portability. You may request to obtain a copy of your Personal Data in an electronic or structured format as may be prescribed by the National Privacy Commission. The lawful heirs and assigns of the Data Subject may invoke these rights at any time after the death or incapacity of exercising these rights by the Data Subject.
Please contact us as set out in the “Who to Contact About Your Personal Data” section above with any such requests or if you have any questions or concerns about how we process Personal Data. Please note that some Personal Data may be exempted from access, correction, objection, deletion or suppression rights in accordance with local privacy and data protection laws.
“Other Information” is any information that does not reveal your specific identity, such as:
Other Information We Collect
We and our third-party service providers may collect Other Information in a variety of ways, including:
One of the advertisement companies that we use is Google, Inc, trading as DoubleClick. To opt out from the DoubleClick advertisement cookie please visit: www.doubleclick.com/privacy/index.aspx. You can refuse to accept other cookies we use by adjusting your browser settings. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Site and some online products.
Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the “Other Information We Collect” section above, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Data.
The Site is not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide Personal Data through the Site.