Personal Insurance Claims

How to make a claim?

When you buy insurance from AIG, you can have confidence that we stand ready to help you recover quickly when the unexpected happens. The claims operation that underpins every AIG policy is one of our greatest strengths, with a strong local claims team backed by our global network of expertise to support you when you face a loss.


For any personal accident, health, or travel insurance concerns, please send your claims-related documents at the meial address or fax number below:


Contact Number: +63 2 8 878 5400

24-hour Emergency Assistance

In case of travel-related emergencies abroad, you may call collect the Philippine Travel Guard hotline anytime from anywhere in the world.

Travel Guard (call collect)  +632  8 878 1290