Personal Insurance Claims
How to make a claim?
When you buy insurance from AIG, you can have confidence that we stand ready to help you recover quickly when the unexpected happens. The claims operation that underpins every AIG policy is one of our greatest strengths, with a strong local claims team backed by our global network of expertise to support you when you face a loss.
Personal
For any personal accident, health, or travel insurance concerns, please send your claims-related documents at the email address or fax number below:
Email: AIGPHLWeServeCSR@aig.com
Fax : +63 2 878-5446
If you prefer to speak to someone at AIG, you can contact us directly at the following numbers:
Personal Accident +63 2 878 5463
Travel +63 2 878 5462
Extended Warranty +63 2 878 5541
Plus Products +63 2 878 5541
24-hour Emergency Assistance
In case of travel-related emergencies abroad, you may call collect the Philippine Travel Guard hotline anytime from anywhere in the world.
Travel Guard (call collect) +632 878 1280