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How to make a claim?

When you buy insurance from AIG, you can have confidence that we stand ready to help you recover quickly when the unexpected happens. The claims operation that underpins every AIG policy is one of our greatest strengths, with a strong local claims team backed by our global network of expertise to support you when you face a loss.


For any business-related claims, please contact your insurance broker who will be able to assist you. Below are email addresses should you need to submit business-related claims documents. For Marine, please send it at the alternative email address below:



If you prefer to speak to someone at AIG, you can contact us directly at the following numbers:

Global Energy and Property                                    +63 2 878 5455

Marine/Aviation                                                      +63 2 878 5460          

Financial Lines/Casualty/Environmental              +63 2 878  5456

Employee Benefits                                                     +63 2 878 5523

Commercial Warranty                                              +63 2 878 5541