When you buy insurance from AIG, you can have confidence that we stand ready to help you recover quickly when the unexpected happens. The claims operation that underpins every AIG policy is one of our greatest strengths, with a strong local claims team backed by our global network of expertise to support you when you face a loss.
We pride ourselves on our claims team who has the appropriate skills, training, experience, and authority. We approach the process in a proactive and collaborative manner, working with the customer to identify the best solution in a timely manner. Above all else, we value their trust. They have entrusted their risks to us, and it’s a responsibility we shoulder proudly.
Watch AIG Claims Excellence video.
Did you know that AIG is using robotics and automation to assess claims immediately and expedite payment for straight-through claims processing?