Lorna V. Rosquites is in charge of Claims and Head of Operations for AIG Philippines Insurance, Inc. She manages complex and express claims adjusters in the Philippines and Guam. She is also the Operations Manager for both countries, coordinating functional administrative and operational support for the Philippines and its satellite.
Lorna began her 35+-year insurance career with Fireman’s Fund at its San Francisco office with progressive mobility during her 11 years in the company’s Marine Claims Division from Subrogation Adjuster to Pacific Division Supervisor. She later moved to Highlands Insurance Company first as Claims Manager of the San Francisco Branch and after five years, she was promoted to a home office position in Houston, Texas as Vice President in charge of U.S. Marine Claims.
She joined AIG as a Senior Marine Claims Adjuster in New York in 2002. After ten months she was promoted to Boston Marine Manager and in 11 years, she moved up several management positions within Marine Claims Adjusters from Branch Manager in Boston to Northeast Zone Manager to Senior Vice President in charge of North America Marine Claims based in New York. In October 2013, she relocated to the Philippines to take the position of Claims Manager. In 2014, she was assigned to double hat as GM of Guam Insurance Adjusters. Later that year, she took on the added role of head of operations for both countries.
Lorna has a Bachelor’s degree in Political Science from University of the Philippines and was in the Master’s program in Political Dynamics at UP. In addition, she holds a certification of Property Casualty Claims Law Associate at the American Educational Institute. She is a non-lawyer member of the Maritime Law Association in the U.S. and a Director of Guam Insurance Adjusters, Inc.