Contact Us
  • Head Office
    47/F PBCom Tower
    6795 Ayala Ave corner
    V. A. Rufino Street ,
    Makati City,
    Metro Manila 1226

    Customer Hotline .: +63 2 878 5400
    Trunkline No: +63 2 815 3000
    Fax :+63 2 878 5555

    General Inquiries:  

    Customer Issues:

Customer Service


If you would like any further information about our products and services, or would like further detail on any aspect of our company, you can contact us with the information here.

These forms and instructions are available for you to download. You may retrieve the documents and view them on your screen. You may also print the forms, fill them out and send them back to us via  email for processing.

In line with the company’s thrust to provide a centralized complaints handling process, the Customer Care Unit (CCU) under the Operations Department will be handling all customer complaints.